Frequently Asked Questions

Do I have to pay for your services?

No!

The best part about partnering with Smart Pantry AZ is that you don’t pay for the machine, inventory, maintenance, or management of this amenity. Our team takes care of everything.

The only small expense you’ll have is the electricity to plug in the machine — that’s it. We handle the rest.

How do you get paid?

We make our profit solely through product sales from the vending machine.

Because this is our only source of revenue, we carefully vet each location to make sure there’s enough foot traffic and sales potential to make the placement successful for both of us.

Curious if your site might be a good fit? Contact us for a site visit!

Do you have more than one vending machine option?

Yes! We customize each setup to your space and needs.

During our complimentary site visit, we’ll assess your layout, aesthetic, and audience to determine the best solution whether that’s a mini smart fridge, full size snack machine, or complete micro market. Every installation is designed to fit seamlessly into your space.

Who would be our point of contact?

Smart Pantry AZ is a family-owned and operated local business. You’ll have direct contact with us — owners Matt and Jill Emanuel — for any questions or maintenance needs.

Our teenage sons are also part of the team and help with restocking, so you’ll likely see them out and about at your location.

What types of products do you offer?

We stock a wide variety of snacks, drinks, and healthy options, all tailored to your location. Because we only use modern smart-vending machines we can customize the product to virtually anything to meet your needs. We use sales data and customer feedback to fine-tune your inventory over time.

Can we request specific products?

Absolutely! We love input from your residents, employees, or guests. We track requests and rotate in popular items whenever possible.

how often do you restock the machines?

Restocking schedules vary based on sales volume, but most machines are checked and restocked every week. Our smart systems alert us when items are running low so you’re never out of stock.

what happens if a machine stops working?

You’ll have a direct contact number for our local team. We pride ourselves on fast response times, typically within 24 hours.

do your machines accept credit cards and mobile payments?

Yes. All of our smart machines accept credit, debit, and contactless payments (including Apple Pay and Google Pay), no cash required.

what types of locations do you serve?

We work with apartments, offices, gyms, schools, hospitals, urgent cares, factories, and other high-traffic locations across the Valley.

how quickly can a machine be installed?

Once we’ve completed your site assessment and signed the placement agreement, most installations can be completed within 2–4 weeks.

what makes smart pantry az different from other vending companies?

We’re local, family-owned, and fully invested in keeping your space stocked, clean, and reliable. Plus, our smart technology tracks sales in real time, ensuring your customers, residents or staff always have fresh, convenient options available.